Friday, I spoke at the YouToo Social Media Conference, organized by the Akron PRSA and Kent State PRSSA chapters. What follows is my presentation — looking at how social media can help businesses improve reputation management, customer service, PR and internal communication, along with 6 steps to develop a sound social media strategy.
Note: I created the presentation in Prezi, instead of PowerPoint. I’d love to hear your feedback about this format!
Social Media for Small Business: Updating Business Best Practices on Prezi
After you scroll through the presentation, feel free to contact me if you have any questions or need specific information about a certain section.
[...] Heather Whaling’s presentation. Great resources for small businesses. [...]