Sep17

The 5 Cs of Blogger Relations

by Heather Whaling

Logically, when a PR person sends a quality pitch to a blogger, the blogger will want to cover it, right? Ahh, if only it were that easy …

The top bloggers receive hundreds of pitches a day. Even bloggers with less traffic to their site are still being pitched on a regular basis. Working against us, some PR people aren’t quite so savvy and are spamming these bloggers.

So, what’s a PR person to do? Say hello to the 5 Cs of blogger relations.

  • Cultivation — While I do think it’s acceptable — and sometimes unavoidable — to pitch a blogger without a pre-existing relationship, investing time in establishing and cultivating relationships with bloggers who you want to work is time well spent. Get to know bloggers: How do they find inspiration for posts? How do they prefer to be pitched? What are their likes/dislikes? How far in advance to they work? What’s their ideal post (reviews, interviews with business execs, commentary, etc)? Establish some personal connections two. What common bonds can you identify that will help you build a stronger relationship? Invest time in nurturing relationships with bloggers.
  • Collaboration – A growing number of bloggers are seeing revenue connected to their blogging. They see it as a business. As PR people, how can we help them work toward their business goals? That starts by working together to develop mutually beneficial relationships. How can we provide content that will drive traffic to their site? Better yet, how can we provide content that will drive quality traffic to the site? Instead of approaching blogger outreach as a one-time activity, take a long-term approach. How can PR people work with bloggers to create win-win situations?
  • Content — Without solid content, a PR person doesn’t really have much hope of securing coverage. Q&As, Skype Sessions, product reviews, research findings, new data — these are all strong potential content options. Before you ever think about pitching a blogger, make sure you’re offering something valuable. Otherwise, you’re just wasting the blogger’s time … and yours.
  • Community — Most bloggers answer to their community — not editors or publishers. Are you offering a piece of content that will help build their community? Do some homework before making the pitch. Does your company/product offer a solution to challenges frequently mentioned in the comments? Can you offer something that will spark a new conversation, or encourage readers to share the post? How are you helping the blogger be responsive to the community’s needs?
  • CommunicationWhat’s the ask? Be specific in your communication to the blogger. What do you want them to do? A giveaway? A guest post? An interview? Something else? Bloggers are pressed for time. Many do their writing after-hours (and frequently, after the kids have gone to bed, so it’s late at night). Communicate succinctly and clearly so they can decide if your pitch piques their interest.

This post builds on part of my presentation to the Central Ohio PRSA Blogger Relations Conference. The full presentation is below.

{ 17 trackbacks }

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{ 8 comments… read them below or add one }

Stephanie Schwab:Socialologist September 17, 2010 at 6:29 am

Heather, you're dead-on here. Too few PR people recognize the value exchange that makes for a strong blogger-brand relationship. These 5 Cs are perfect for educating clients, too, when they say “why not just get some bloggers to write about us” – which they say all the time, right? :-)

Tom Martin September 17, 2010 at 8:12 am

Heather,

Love that you acknowledge that sometimes it is acceptable and necessary to pitch a blogger without first doing the relationship groundwork. And I think that as more bloggers look to monetize their blogs, they too are going to have to get more comfortable with being pitched versus a company investing the time to build a relationship with them before the pitch.

But as you note: the real success in blogger relations is the same as in media relations — it's RELATIONS. Just like having a good relationship with a reporter can lead to getting a favorable, timely story in the press, so too does that work for bloggers.

Wish more companies would understand that and commit to it. Think they'd find a better ROI from their blogger outreach.

@TomMartin

jeffespo September 18, 2010 at 11:30 am

I am glad I emailed this presentation link to myself to read when I had time. Very thought provoking and love the good, the bad, and the ugly reference. I used that in a talk the other day and am glad to see that someone else is embracing it as well.

Georgi Lazarov September 21, 2010 at 1:06 am

An important advice to follow communicating with bloggers by prTini – http://bit.ly/9fjK0U

Degro1da September 28, 2010 at 1:00 pm

Heather, I couldn't agree more with this. Similar to relationships that PR people need to make with journalists and reporters, a dedicated and trustworthy relationship needs to be made with bloggers. The only way to ensure that a blogger will use a current pitch and future pitches is to build an initial relationship, establish trust and show a firm interest in the bloggers' content. It was great to read you recognizing that.

TomPick November 27, 2010 at 3:50 am

Heather – I’ve been remiss in not commenting here earlier (I bookmarked this post to come back when it was first published). You really nailed the “right” way to do blogger outreach. I wish this post were required reading for every PR agency that sends me spammy blog pitches. This post will included in a “best of” roundup on my blog early next year. Great job!

Heather Whaling November 29, 2010 at 11:02 am

Thanks, Tom. :)

mlcfactor July 24, 2011 at 12:18 pm

Thanks Heather… you really said what I wanted to say and I have included this post in a PR post on my blog. http://www.mlcfactor.com/blog/

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