Carefully Crafted on April 17

Social Media for Small Business from #YouToo Conference

Friday, I spoke at the YouToo Social Media Conference, organized by the Akron PRSA and Kent State PRSSA chapters. What follows is my presentation — looking at how social media can help businesses improve reputation management, customer service, PR and internal communication, along with 6 steps to develop a sound social media strategy.
Note: I created the presentation in Prezi, instead of PowerPoint. I’d love to hear your feedback about this format!

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  1. […] Heather Whaling’s presentation. Great resources for small businesses. […]

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