May13

Protecting Your Network

by Heather Whaling

It’s been quite a few weeks for social networks. First, the uproar over Ning’s decision to eliminate free accounts. The ongoing Facebook-privacy controversy. Then, the Twitter “glitch” that saw everyone’s followers disappear … and then reappear.

Taking your network beyond 140 characters — or one social platform — makes sense. But, are we practicing what we preach? For many of us, we’ve invested a lot of time connecting with new people, building meaningful personal and professional relationships. What would happen if [insert your favorite social network here] disappeared? Or, if there really was a bug that wiped out all our connections? Are you prepared to rebuild your network, or pick up where you left off on another site? If not, what steps do you need to take to right that wrong?

With that in mind, if we’re connected in some shape or another — which I assume we are if you’re reading my blog — let’s make sure those connections are built to last. You can find me on Facebook, Skype (I’m prTini there, too) or LinkedIn.  And, don’t forget about good, old-fashioned email. I’d love to hear from you — especially if you’re working on interesting projects, using social media for good, a new PR person, a fellow entrepreneur, etc. And, I always love connecting with sports fans! :) Drop me a note — my email address is heather[at]gebencommunication.com. What’s yours?

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I totally agree with Tom's comment but if this were to happen, we'd clearly have less followers/fans/etc, but with that would come a more refined network of friends/colleagues/peers that we've grown accustomed to and know in this space. So things would be a lot less crowded for us, but the caveat would be are we losing the opportunity to learn from those people with 'smaller' voices or less of a footprint that we wouldn't normally remember to stay connect with? Interesting thoughts, for sure.

I've experimented with a few different things recently to develop stronger connections with people on Twitter, especially those who fall outside the group I tend to interact with on a daily basis -- and it makes a huge difference. It would be a lot easier if some widget existed that would help us connect in multiple ways, but maybe it's better that we have to manually make those connections? If we take the time to find a Twitter friend on Facebook, does that strengthen the connection more than if there was a one-click solution? Probably. But, that's me personally. I'd be interested to see how that would apply to a person/company relationship.

Really great point Heather! I often wonder this- especially with Twitter. There are often times that I will be reading someones tweet, and can't for the life of me remember why I followed that person. Wouldn't it be great if Twitter had an easy capability to denote why you followed a person and when (and if anyone knows of a program that does this- let me know!)
Thanks for the insight!
@jneisse

Ahh, now that would be helpful! It would be awesome to have a "notes" section to track someone's interests, common bonds, etc. Actually, now that I'm thinking about it, I think Gist offers something like that. Maybe check it out? Let me know if it ends up being helpful!

Heather,

Great and important question! I don't think I would have nearly as many followers/following on Twitter if I had to rebuild, but the core people I really value would all be there. I know everyone's name and face who I couldn't live without (or wouldn't want to, anyway). I'm connected with many of them on LinkedIn and have recently started reaching out to email and connect via phone. I'm always up for more connecting - isn't that why we have these tools in the first place? :)

Sara // @cloverdew

This is a great and really important question. Can't do all of your networking in one place, especially when it's a free service which could theoretically disappear tomorrow. Thanks for sharing this!

The best answer would be an exportable/importable standard for such relationships - which ANY network worth its salt would kill in an instant.

Facebook's leverage is the people already there, and if you could pull those contacts out and re-install them on another platform it would be far easier for clusters of people to move en masse.

Wordpress (through the BuddyPress project) is close to getting there, and actually is working on a Ning-to-BuddyPress export tool. Wordpress already has a robust set of tools that let you import whole blogs from other platforms, so this might be the next step.

The only other potential player would be Plaxo - which attempts to keep people connected as their employment and information changes. But it has made a couple of ill-received steps, and is just shy of being considered spammy (and definitely on the ropes as far as relevance.) This would be a great opportunity for Plaxo to introduce something new, and reassert its place.

Ike, thanks for helping us think through this. You're right -- there doesn't appear to be a workable solution. I've never used Plaxo. If they could figure out a way to help with this challenge, I'd be willing to check it out!

Great point with this post. We all need to keep in mind that we don't own our relationships with fans and followers via Facebook & Twitter... we're just renting them for as long as those sites allow us to do so. It is imperative that all brands create a digital home base and find a way to move those relationships to that home base. That is the real asset IMHO.

@TomMarti
www.ConverseDigital.com

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