Progress happens when someone decides “the way it’s always been done” … is done. We’re living in an era where norms are being upended. (Perhaps most notably: The #MeToo movement has shifted workplace policies so sexual harassment and abuse can’t be swept under the carpet.) Who is rewriting the rules? How does an individual decide […]
Author Archive | Heather Whaling
Carefully Crafted on January 03
Carefully Crafted on February 27
Activism Sells, Creating New Content Marketing Opportunities
Activism sells. Feminism is trendy. “Many will see this as a product of our current political situation, but the desire to see higher value elements in the products and services we buy runs deeper than a response to Trump alone. The president is unwittingly accelerating a trend that was already underway: as digital breaks down […]
Carefully Crafted on February 02
Brands Get Social for the Super Bowl
Seven years ago, I wrote a blog post asking if Super Bowl ads would go social. Back then, we all wanted to know if brands would integrate a Facebook or Twitter call to action … feature user-generated content … get really fancy and promote an online contest in their TV ad. (They mostly didn’t.) This year, I once again find myself asking if Super Bowl ads […]
Carefully Crafted on January 21
#WomensMarch: What the Data Reveals about Marchers’ Priorities
The Women’s March on Washington is happening today. With 255,000 likes and counting, the official Facebook event has gone viral. Plus, a quick search on Facebook reveals hundreds of “sister events.” Whether they’re making the trek to the nation’s capital or protesting closer to home, attendees are leveraging Facebook to organize transportation, lodging and logistics. […]
Carefully Crafted on January 11
My New Project: Crowdsourcing Paid Leave Policies
Since rolling out our Geben Loves Families policy (10 weeks for new moms and dads), I’m often asked by other business owners for advice as they work to update their policy. One of the biggest barriers is simply not knowing where to start. Similar to any other writing project, a blank slate can be overwhelming! But, that’s a barrier we can eliminate. […]
Carefully Crafted on January 10
Using the PARLA Technique to Improve Business Processes
Having spent my fair share of time at parks and on playdates with my little toddler, there’s a common theme that I often hear from other parents as they talk to their kids—and one that I’ve even used from time to time myself. It’s most often heard when a tiny human has done something that, […]
Carefully Crafted on January 06
Trump Tweets: The New Crisis Plan Section Big Brands Need
Presidential transitions happen every 4 or 8 years. Pretty standard. But this year? The transition from Obama to Trump is anything but standard. (Some people love the unpredictability, others loathe it. This isn’t a political post, so I’ll spare you my thoughts on that … at least for now.) The dramatic shift in how politics gets done these days is creating a […]
Carefully Crafted on January 01
Intentional Focus
Last year, like so many people I know, I made a few resolutions. But, I only stuck to one — the one that was tangible … measurable. (The goal was to read 24 books. See my reading list here.) The lesson? I’m a data person, and if there’s a box for me to check off when something is done, […]
Carefully Crafted on December 28
2016 Reading Challenge: Favorite Books + Lessons Learned
This time last year, I set a goal to read 24 books in 2016. Interestingly, it’s the only New Year’s resolution I actually kept up with all year. (Notably, it’s also the only one that had a metric attached to it. My need for data apparently knows no bounds!) You can see the full list of books I […]
Carefully Crafted on December 15
Turning Business Values Into Action
Geben’s House Rules are the guiding philosophy. These 10 statements guide how we choose what work to take on, how we interact with each other, personnel decision, what community partnerships to get involved in … and so on. As early as the interview process, we keep these business values front and center so that no […]